Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover the frequent question we are likely to get. Check out the examples below.


What time is check in and check out?

You are able to check in anytime from 1pm on your arrival day and checkout is round 10am on your departure day. Since we put your key in a key code pick up box you are welcome to have instant self check in by accessing your key  anytime after 1pm to anytime that suits you.

We don’t have a fast rule to be out by 10am sharp! It’s important that my cleaning team can come in and whiz their magic before any new arrivals at 1pm.. so if you are running a little late in the morn and check out at 10:15am etc – that’s ok but if you can leave your room as tidy as possible and leave round that time – we would be grateful. 

Don’t forget to leave your key in the drop off box that’s next to the original key box.


Do you have somewhere to eat or get a drink?

Yes, you’ve come to the right place! The ammenities here and next door to us are second to none. 

Bar and Bistro from 5 or 5:30pm at the MIXX Bar at your complex has fine lager and beers, happy hour from opening with a bar menu of burgers, pizza, wedges, nachos and the like.

We also have a restaurant with finer dining! – you can order both menus in the bar or head to the restaurant. Across the road is subway and not far up the road to one side is Domino and Pizza Hut. The otherside is Cafe – Parnell, Mc D and Burger K. 

Next door is Pak N Save supermarket across from them and us is New World and Countdown supermarkets, Mad Butcher and 2 Service stations.

We deliver food to you please pay at the bar to have delivered.


Who can I contact to discuss anything further?

Contact Me! – Carl by phoning +64226542159 or text me as I may miss your call and can read about your needs or questions and get right back to you.

I am cycling and need a safe place to put my bike?

Sure – I can help there. Near our kitchen we have an outside area that is accesible by pincode. You are welcome to place your bike in that area. Safe and secure. just let me know you need that help ..flick a text ..Contact Me! – Carl by phoning +64226542159 or text me.

Why should I stay at Wanganui Backpackers?

You have a hotel without the hotel prices. Smart older retro rooms that are clean and private. 

Free wifi, tv/sky and own bathroom. Microwave, linen and sheets. for our price its a knockout.

Heaps of free car-parking well away from the road. 

Why be in other types of accommodation, sharing space and limited privacy and pay for add ons.  Rooms are serviced and cleaned at no cost when you leave. One of Whanganui’s best locations at the entrance to the main street – Victoria Avenue.

In summer we have an outdoor pool you are welcome to chillax in and maybe grab a coldie from the bar.

Just bring your own cutlery use our microwave, flick the tv on and you are all go.

 

 

Cleaning the rooms?

We have cleaners on site and if you stay more than one day and would like your unit serviced – please text me and let me know a preferred time and that can be arranged at no cost. Communication is key! 

We clean each unit after your stay at no further costs like those airbnb places. Please though take care and we don’t want to be clearing out van loads of rubbish. We do reserve the right to charge extra if you go crazy and litter everywhere.